Mallorca Cycle Shuttle FAQ’s

Bike Care
We look after all bikes as if they are our own. Each bike is carefully packed into the custom trailers between mattresses and arrives in exactly the same condition as it was when it departed.
What do we do?
  1. We run a regular bike bus shuttle service to drop you and your bike in Mallorca to the start of the long one way bucket list routes. Here is the schedule.
  2. We provide a rescue service for you if bike or body break down.
  3. We run private airport transfers. Instant quotes here.
Where do the bike shuttles go?
Which hotels do you collect from?
How does the bike shuttle service work?
Decide which shuttle you and your bike want to be on. Book it as far in advance as you are able as spaces are limited. Arrive 15 minutes before departure with either proof of id or your ticket (showing it on your phone is ideal) to get your bike loaded. Enjoy the journey to your destination. Love your ride back. Simple, efficient, necessary.
When do the scheduled shuttles run?
March, April. May, June, September and October. Full bike bus schedule is here.
How do I book?
What happens if I am late?
In order to be able to run an efficient service we have to stick to our advertised schedule. Unfortunately we and other passengers cannot wait for anyone who is late. Please be at your chosen departure point before the stated bike packing time shown on your ticket. As your non-arrival will have prevented someone else booking, we are also unable to issue refunds.
What are your terms and conditions?
  • Be on time.
  • Arrive with any i.d. or your ticket  before the bike loading time stated on your ticket.
  • Full Terms and Conditions
Private Shuttles
If you have a group, and want to go somewhere not on the schedule or at a different time, please use the contact for below and we will do our best to fit you in.
Which types of payment do you accept?
All major credit and debit cards. If you prefer Paypal, we have that option also.
Discounts for group bookings?
Yes, please book online, right here as normal and your discount will automatically be added. Contact us if you need more seats or choose another day.
Do I have to book in advance?
Yes. Space is limited, so booking earlier is better than booking later to avoid disappointment. We also recommend booking your trip for early in your stay, ensuring fresh legs and a reserve day should the weather be bad on your chosen day.
Cancellations and refunds
We reserve the right to cancel or suspend services as deemed necessary and without issuing advanced notice. In the event of a shuttle cancellation a full refund for tickets purchased, or transfer to an alternative bus is available. If you wish to change your ticket for another date this will be possible without charge up to 72 hours before travel. For full refund and cancellation information, please see the full Terms and Conditions here.
How long do the shuttles take?
We have a maximum of two pickups on each scheduled service. An example service is as follows: Port de Pollença, start packing bikes at 07:30, then onto Alcudia and start packing bikes at 07:55 with an average arrival time of 09:15, depending on the traffic.
Toilet facilities on the buses?
Please note that there are no toilet facilities available onboard any of our buses. With a maximum journey time of 90 minutes, it is not normally necessary!
Policy towards children
Our shuttle services are not suitable for young children. Children aged 15 and under must be accompanied by a paying adult. All seats are priced the same.